Return Policy

Privacy  Unless we receive your consent, absolutely no personal data will be released to third parties. SpoiledRottenKids.Com®  will not share or sell your personal information with or to any third parties.

Content This web site may contain links which will allow you to leave SpoiledRottenKids.Com®  web site. Any such linked sites are not under the control of SpoiledRottenKids.Com® and SpoiledRottenKids.Com® is not responsible for the contents of any linked site or any link contained in a linked site. SpoiledRottenKids.Com® is providing these links to you only as a convenience and the inclusion of any link does not imply endorsement by SpoiledRottenKids.Com® of the linked site.

Availability Fulfillment of your order is based upon availability. If an item cannot be shipped, SpoiledRottenKids.Com® will send an email notifying you of your order status.

Delivery You will be given a choice of delivery methods including UPS, FedEx, and US Postal Service.  Your delivery time and charges will vary depending on the choices you make on our order form.

If you have questions about your order, please call 1-303-751-0342 and give your transaction number to the customer service representative.

Security  Your bank cannot hold you accountable for more than $50.00 of fraudulent charges as dictated by the Fair Credit Billing Act. If your bank does hold you responsible for any of the $50.00, SpoiledRottenKids.Com™ will cover the full liability. Please note that we will only cover this liability if the unauthorized charge to your credit card resulted through no fault of your own from a purchase at SpoiledRottenKids.Com™. In the event of an unauthorized use of your credit card, you must notify your credit card provider in accordance with that company's rules and procedures.

Return Merchandise Authorization
May be returned for a full refund within 35 days of your order as long as product has not been assembled or played with and is in its original packaging. There is a 10% restocking fee on all returned items. Customer pays shipping charges on all returned Items.
Items shipped with damaged or missing parts will be replaced at no additional charge to the customer. Please contact our customer service at 1-303-751-0342 with damaged or missing parts problems.

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Items purchased from SpoiledRottenKids.Com® pages may generally be returned for refund, replacement or repair, subject to manufacturer and/or SpoiledRottenKids.Com™restrictions. All product returns must have a Returned Merchandise Authorization, (RMA) issued by SpoiledRottenKids.Com® or the product manufacturer. Please call our customer service for further instructions.

To obtain an RMA and shipping instructions, please contact customer service with your request within 7 days of your receipt of product. RMAs are valid for 10days from the date of issuance.

All returns will be processed and fully inspected after they arrive in our warehouse. All products must be returned in original condition including packaging, documentation, warranty cards, manuals, and accessories.

Returns that do not include all peripherals may be returned to the customer or charged on a per item basis.

 
Warranty Support
If your item requires warranty services, you may contact the warranty service provider listed in the Manufacturer Warranty that shipped with your product.